Last Updated: March 31, 2026
Welcome to Anew Vision Eye Specialists' comprehensive FAQ page. Dr. Anuradha Paturi and our team have compiled answers to the most common questions we receive from patients about cataract surgery, glaucoma treatment, dry eye care, and general eye health.
Can't find the answer you're looking for? Call us at 602-459-7267 or schedule a consultation and we'll be happy to help.
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GENERAL PRACTICE QUESTIONS
Anew Vision Eye Specialists provides comprehensive eye care services in Glendale, Arizona. Our services include:
- Cataract Surgery - Advanced cataract removal with premium IOL options
- Glaucoma Treatment - Comprehensive glaucoma management and SLT laser therapy
- Dry Eye Center - Advanced treatments including IPL and radiofrequency therapy
- Comprehensive Eye Exams - Complete vision and eye health evaluations
- YAG Capsulotomy - Treatment for cloudy vision after cataract surgery
- Medical Eye Care - Diagnosis and treatment of various eye conditions
We specialize in both medical and surgical eye care, allowing us to provide complete care under one roof.
Dr. Anuradha Paturi is a board-certified ophthalmologist with over 20 years of experience treating patients in the Phoenix metro area. She earned her medical degree (MD), Master's in Public Health (MPH), and Master's in Health Science (MHS), bringing a comprehensive approach to patient care.
Dr. Paturi is recognized as a Castle Connolly Top Doctor, an honor awarded to physicians who demonstrate exceptional patient care and clinical expertise. She specializes in:
- Advanced cataract surgery with premium lens implants
- Comprehensive glaucoma diagnosis and management
- Cutting-edge dry eye treatments
- Medical eye disease management
Her approach combines advanced surgical skills with genuine compassion for her patients. Dr. Paturi takes time to thoroughly explain your condition and treatment options, ensuring you feel confident in your care decisions.
Yes! We welcome new patients at Anew Vision Eye Specialists. We're currently accepting new patients for all services including cataract surgery consultations, glaucoma management, dry eye treatment, and comprehensive eye exams.
To become a new patient, simply call us at 602-459-7267 or request an appointment online. Our friendly staff will help you schedule your first visit at a convenient time.
Please bring the following items to your first appointment at Anew Vision Eye Specialists:
Required:
- Valid photo ID (driver's license or state ID)
- Current insurance card(s) - front and back
- List of current medications (including eye drops)
- List of any medication allergies
If Available:
- Previous eye exam records or glasses prescription
- Referral from your primary care doctor (if required by insurance)
- List of questions you'd like to ask Dr. Paturi
Plan to Arrive: 15 minutes early to complete new patient paperwork. You can also download and complete forms in advance to save time.
Important Note: Your eyes may be dilated during your exam. Dilation causes temporary blurry vision and light sensitivity for 4-6 hours. We recommend bringing sunglasses and arranging transportation if possible.
Yes, Anew Vision Eye Specialists accepts Medicare and most major insurance plans. We're in-network with many providers and can work with out-of-network benefits as well.
Insurance plans we commonly accept include:
- Medicare
- Blue Cross Blue Shield (BCBS)
- UnitedHealthcare
- Aetna
Before Your Appointment: We recommend calling our office at 602-459-7267 to verify that we accept your specific insurance plan. Our staff can also check your benefits and let you know about any out-of-pocket costs you might expect.
Important for Cataract Surgery Patients: Medicare and most insurance plans cover cataract surgery with a standard monofocal lens. Premium lens upgrades (multifocal, toric, extended depth of focus) involve additional out-of-pocket costs, which we'll discuss during your consultation.
Anew Vision Eye Specialists is located in Glendale, Arizona and proudly serves patients throughout the Phoenix metropolitan area, including:
- Glendale
- Phoenix
- Peoria
- Scottsdale
- Sun City
- Sun City West
- Surprise
- El Mirage
- Anthem
- New River
- And surrounding communities
Our office is conveniently located at: 20325 N. 51st Ave, Suite 130, Glendale, AZ 85308
We're easily accessible from Loop 101, making it convenient for patients throughout the West Valley. Get directions to our office.
We understand that some eye problems need immediate attention. If you're experiencing an urgent eye issue such as:
- Sudden vision loss or changes
- Eye pain or severe discomfort
- Eye injury or trauma
- Flashes of light or new floaters
- Red, painful eye with light sensitivity
Call us immediately at 602-459-7267 during business hours. We make every effort to accommodate urgent appointments the same day or next day whenever possible.
After Hours Emergencies: For vision-threatening emergencies after business hours, please go to the nearest emergency room or call 911.
Non-Urgent Appointments: For routine exams, surgical consultations, or follow-up visits, we typically have appointments available within 1-2 weeks.
Anew Vision Eye Specialists Office Hours:
- Monday - Thursday: 9:00 AM - 5:00 PM
- Friday: 9:00 AM - 1:00 PM
- Saturday - Sunday: Closed
We're also closed on major holidays.
After-Hours Emergencies: If you experience a vision-threatening emergency outside of business hours, please go to the nearest emergency room. For non-urgent questions, you can leave a message and we'll return your call the next business day.
Ready to Schedule Your Eye Exam?
Call us today at 602-459-7267 or request an appointment online. New patients welcome!
CATARACT SURGERY FAQS
Cataracts are a clouding of the eye's natural lens, which sits behind the iris and pupil. Think of it like a window getting foggy - as the lens becomes cloudy, your vision becomes blurry and unclear.
Cataracts are extremely common and are a natural part of aging. By age 80, more than half of all Americans either have a cataract or have had cataract surgery.
Common Cataract Symptoms:
- Blurry or cloudy vision
- Colors appear faded or yellowed
- Difficulty seeing at night
- Halos around lights
- Glare from headlights or sunlight
- Frequent prescription changes in glasses
- Double vision in one eye
The good news? Cataracts are very treatable with surgery, which is one of the safest and most successful procedures in all of medicine.
You may benefit from cataract surgery if your cataracts are interfering with your daily activities and quality of life. Ask yourself:
Daily Living:
- Is it hard to read, even with your glasses?
- Do you have trouble driving, especially at night?
- Is it difficult to see faces clearly?
- Do you struggle with hobbies you enjoy (reading, crafting, golf)?
- Are bright lights or glare bothersome?
Safety Concerns:
- Are you having trouble seeing steps or curbs?
- Is nighttime driving becoming dangerous?
- Have you had any near-misses or falls due to vision?
During your comprehensive eye exam, Dr. Paturi will evaluate the severity of your cataracts and discuss whether surgery is appropriate. The decision is always yours - we'll never pressure you into surgery. We'll help you understand your options so you can make the best choice for your lifestyle.
Many patients wish they hadn't waited so long once they see how much clearer their vision is after surgery!
No, cataract surgery is not painful. This is one of the most common concerns patients have, and we want to reassure you:
During Surgery:
- You'll receive numbing eye drops so you won't feel pain
- Light sedation helps you relax
- You'll be awake but comfortable
- The procedure takes only 15-20 minutes
- Most patients report feeling slight pressure but no pain
After Surgery:
- Your eye may feel slightly scratchy or irritated (like an eyelash is in your eye)
- Mild discomfort is normal and easily managed
- Over-the-counter pain relievers are usually sufficient
- Prescribed eye drops prevent infection and reduce inflammation
- Most discomfort resolves within 24-48 hours
What Patients Say: "I was so nervous, but I didn't feel anything during the surgery. Dr. Paturi talked me through every step and I was amazed at how easy it was."
The anticipation is usually worse than the actual experience. Dr. Paturi has performed thousands of cataract surgeries and prioritizes your comfort throughout the entire process.
The surgery itself takes only 15-20 minutes per eye. However, you should plan for 2-3 hours at the surgery center for your entire visit.
Here's what to expect on surgery day:
Preparation (60-90 minutes):
- Check-in and paperwork
- Pre-operative preparations
- Dilating eye drops
- Meeting with the anesthesia team
- Final questions with Dr. Paturi
Surgery (15-20 minutes):
- The actual procedure is remarkably quick
- You'll be awake but relaxed
- Dr. Paturi removes the cloudy lens
- A new intraocular lens (IOL) is inserted
- No stitches needed in most cases
Recovery (30-45 minutes):
- Brief rest in the recovery area
- Post-operative instructions
- Prescription eye drops provided
- Release to go home
Important: You'll need someone to drive you home. You cannot drive yourself after surgery due to the sedation and dilating drops.
We perform surgery at two state-of-the-art facilities: Boswell Eye Institute and Desert Ridge Surgery Center, both specializing in eye surgery.
Most patients notice improved vision within 24-48 hours after cataract surgery, though complete healing takes a few weeks.
Recovery Timeline:
Day 1 (Surgery Day):
- Vision will be blurry initially (this is normal)
- Wear your protective eye shield
- Rest at home
- Use prescribed eye drops as directed
Days 2-3:
- Vision starts clearing significantly
- Many patients are amazed at how much better they see
- Colors appear brighter and more vivid
- Continue eye drops
- Wear eye shield while sleeping
Week 1:
- Continue improving daily
- Follow-up appointment with Dr. Paturi
- Resume most normal activities (with some restrictions)
- Keep using eye drops as prescribed
Weeks 2-4:
- Vision continues stabilizing
- Most patients resume all normal activities
- Final follow-up to ensure proper healing
1-3 Months:
- Complete healing and vision stabilization
- Final glasses prescription if needed
- Full recovery achieved
Activity Restrictions (First Week):
- No heavy lifting (over 10-15 pounds)
- No swimming or hot tubs
- Avoid getting water directly in your eye
- No rubbing your eye
- Avoid dusty/dirty environments
What You CAN Do:
- Watch TV, read (if comfortable)
- Use computer or smartphone
- Light walking
- Most daily activities
- Drive (once cleared by Dr. Paturi, usually 24-48 hours)
Every patient heals at their own pace, but the vast majority return to normal activities within a week.
We typically perform cataract surgery on one eye at a time, with procedures usually scheduled 1-2 weeks apart.
Why One Eye at a Time?
Safety First:
- Allows the first eye to heal properly
- Minimizes risk of complications in both eyes
- Ensures we can monitor healing closely
Better Outcomes:
- We can assess results from the first eye
- Make any adjustments needed for the second eye
- You maintain some functional vision during recovery
Reduced Risk:
- If any rare complications occur, only one eye is affected
- You can care for yourself more easily with one good eye
Practical Benefits:
- You can continue most activities between surgeries
- You can drive (once cleared) while waiting for the second eye
- Less overwhelming than recovering from both eyes simultaneously
Exceptions: In rare cases, patients with special circumstances might have both eyes done closer together. Dr. Paturi will discuss the best timeline for your specific situation during your consultation.
Most patients tell us they wish they had scheduled the second eye even sooner after seeing how much better the first eye sees!
At Anew Vision Eye Specialists, we offer the full range of premium intraocular lenses (IOLs) to match your vision goals and lifestyle.
Monofocal IOLs (Standard - Covered by Insurance)
● Provides excellent vision at ONE distance (usually distance vision)
● You'll need reading glasses for close-up work
● Great option for patients comfortable wearing glasses
● Covered by Medicare and most insurance plans
Toric IOLs (For Astigmatism)
● Corrects astigmatism during cataract surgery
● Reduces dependence on glasses for distance vision
● Premium lens with additional out-of-pocket cost
● Excellent for patients with significant astigmatism
Extended Depth of Focus (EDOF) IOLs
● Provides good distance and intermediate vision
● Less dependence on glasses for computer work and dashboard
● Minimal glare/halos compared to multifocal lenses
● Great for patients who want extended range without multifocal downsides
Multifocal IOLs
● Provides vision at multiple distances (near, intermediate, far)
● Maximum independence from glasses
● Best for patients who want to minimize glasses use
● May experience some glare/halos, especially at night
Multifocal Toric IOLs
● Combines multifocal and astigmatism correction
● Best for patients with astigmatism wanting glasses independence
● Premium option with highest out-of-pocket cost
● Excellent outcomes for the right candidate
Which IOL is Right for You? During your consultation, Dr. Paturi will:
● Perform comprehensive testing (corneal topography, biometry, OCT)
● Discuss your lifestyle and vision priorities
● Explain the pros and cons of each lens type
● Help you choose the best option for YOUR needs
There's no "best" lens for everyone - it depends on your individual eyes, lifestyle, and goals.
It depends on which type of intraocular lens (IOL) you choose. Let's break it down:
With Standard Monofocal IOLs:
- Most patients need glasses for reading and close work
- Distance vision is usually excellent without glasses
- You may need glasses for driving if you choose near vision focus
- Most affordable option (covered by insurance)
With Premium IOLs (Multifocal or EDOF):
- Significantly reduced need for glasses
- Many patients are glasses-free for most activities
- Some may still want glasses for very fine print or prolonged reading
- Night driving may still benefit from glasses
With Toric IOLs (for Astigmatism):
- Corrects astigmatism for better distance vision without glasses
- Will still need reading glasses (unless combined with multifocal)
- Much clearer distance vision than standard IOLs for astigmatic patients
The Reality: Even with premium lenses, some patients choose to use reading glasses occasionally for prolonged reading or very small print. However, most are thrilled with their reduced dependence on glasses for everyday activities.
Dr. Paturi's Approach: We'll discuss your vision priorities during your consultation:
● Are you okay with reading glasses if it means excellent distance vision?
● Do you want to minimize glasses for most activities?
● Is night driving important for your lifestyle?
● What's your budget for premium lens upgrades?
Your answers help us recommend the best IOL for YOUR lifestyle and goals.
Cataract surgery costs vary depending on your insurance coverage and the type of lens you choose.
With Insurance/Medicare (Standard Cataract Surgery):
- Basic cataract surgery with a standard monofocal IOL is typically fully covered by Medicare and most insurance plans
- You may have copays or deductibles depending on your specific plan
- All necessary pre-operative testing is usually covered
- Post-operative care and follow-up visits are included
Premium Lens Upgrades (Out-of-Pocket Costs): If you choose a premium IOL, there are additional costs beyond what insurance covers:
- Toric IOL (astigmatism correction): Additional cost per eye
- Multifocal IOL (reduced glasses dependence): Additional cost per eye
- Extended Depth of Focus IOL: Additional cost per eye
Cost typically ranges from $1,500-$3,500+ per eye for premium lens upgrades, depending on the lens type.
Financing Options:
- Flexible payment plans available
- Alpheon medical financing
- HSA/FSA funds can be used
- Discuss payment options with our staff
What's Included:
- Comprehensive pre-operative evaluation
- All necessary testing (corneal topography, biometry, OCT)
- Surgery at our certified surgical centers
- The IOL itself
- Post-operative care and follow-up visits
- Post-operative medications
Get a Personalized Quote: Every patient's situation is different. Call us at 602-459-7267 and our staff will:
- Verify your insurance benefits
- Provide a detailed cost breakdown
- Explain financing options
- Answer all your questions
We believe in complete pricing transparency - no surprise bills!
Yes! Medicare covers cataract surgery when it's medically necessary (meaning your cataracts are affecting your daily activities and quality of life).
What Medicare Covers (Part B):
- Comprehensive pre-operative eye exam and testing
- Cataract surgery procedure
- Standard monofocal intraocular lens (IOL)
- Surgeon's fees
- Surgical facility fees
- Post-operative care and follow-up visits
What Medicare Typically Covers: After you meet your Part B deductible, Medicare pays 80% of the Medicare-approved amount, and you're responsible for the remaining 20% (unless you have supplemental insurance).
What Medicare Does NOT Cover:
- Premium IOL upgrades (multifocal, toric, extended depth of focus lenses)
- Additional costs associated with premium lens options
- Refractive laser procedures combined with cataract surgery
Premium Lens Upgrades: If you choose a premium IOL for reduced glasses dependence or astigmatism correction, Medicare covers the standard cataract surgery portion, and you pay the difference for the lens upgrade (typically $1,500-$3,500+ per eye).
Medicare Advantage Plans: If you have a Medicare Advantage plan instead of original Medicare, coverage may be slightly different. We'll verify your specific benefits.
How We Help: Our staff will:
- Verify your Medicare coverage before surgery
- Explain exactly what your out-of-pocket costs will be
- Submit all claims to Medicare on your behalf
- Answer any billing questions
We accept Medicare assignment, meaning we accept Medicare's approved amount as full payment (plus your cost-sharing).
Questions about Medicare coverage? Call us at 602-459-7267 and we'll walk you through everything.
YAG capsulotomy is a quick, painless laser procedure to treat posterior capsule opacification (PCO), sometimes called a "secondary cataract."
What is PCO? After cataract surgery, the lens capsule (the thin membrane that holds your IOL) can become cloudy over time. This happens in about 20-40% of patients, usually months to years after surgery. It's NOT a cataract growing back - cataracts cannot return after they're removed.
Symptoms of PCO:
- Vision becomes cloudy or hazy again (similar to original cataract)
- Glare or halos around lights
- Difficulty reading
- Colors seem less bright
The YAG Capsulotomy Procedure:
- Performed right in our office (no surgery center needed)
- Takes only 5-10 minutes
- Completely painless
- Uses a laser to create a small opening in the cloudy capsule
- Vision improvement is often immediate
- No incisions, no stitches, no recovery time
What to Expect:
- Dilating drops to open your pupil
- Numbing drops for comfort
- You sit at a laser (like a regular exam)
- Dr. Paturi uses the laser to create a small opening (you might see flashes of light)
- You're done! Resume normal activities immediately
After YAG Capsulotomy:
- Vision often clears within hours
- You may see some floaters for a few days (normal)
- Follow-up exam to ensure proper results
Is It Covered by Insurance? Yes! YAG capsulotomy is covered by Medicare and most insurance plans when medically necessary.
The good news: YAG capsulotomy is a one-time treatment. Once the capsule is opened, it won't cloud over again.
No, cataracts cannot come back after surgery because the natural lens containing the cataract has been completely removed and replaced with an artificial intraocular lens (IOL).
However, some patients experience cloudy vision again months or years after surgery. This is called posterior capsule opacification (PCO), sometimes referred to as a "secondary cataract" - though it's not actually a cataract.
What is PCO?
- The lens capsule (thin membrane holding your IOL) becomes cloudy
- Happens in 20-40% of cataract surgery patients
- Can occur months to years after surgery
- More common in younger patients
- Causes similar symptoms to a cataract (blurry vision, glare)
The Good News: PCO is easily treated with YAG capsulotomy, a quick, painless laser procedure performed in our office. It takes 5-10 minutes, requires no incisions or surgery, and vision improvement is often immediate.
Prevention: Modern IOLs are designed to reduce the risk of PCO, but there's no way to completely prevent it. If it happens, it's a simple fix!
Bottom Line: Your original cataract is gone forever. If your vision becomes cloudy again, it's likely PCO, which is very treatable.
Considering Cataract Surgery?
Schedule a comprehensive evaluation with Dr. Paturi. We'll assess your cataracts, discuss your IOL options, and answer all your questions. Call 602-459-7267 or request a consultation online.
GLAUCOMA TREATMENT FAQS
Glaucoma is a group of eye diseases that damage the optic nerve, usually caused by abnormally high pressure inside the eye. It's one of the leading causes of blindness, but early detection and treatment can preserve your vision.
Why is it called "The Silent Thief of Sight"? Glaucoma typically has no early warning signs or pain. Vision loss begins with peripheral (side) vision, which you may not notice until significant damage has occurred. By the time you notice vision problems, permanent damage has already happened.
Types of Glaucoma:
Open-Angle Glaucoma (most common)
- Develops slowly over years
- No symptoms until vision loss occurs
- Drainage canals in the eye become clogged over time
- Pressure builds gradually
Angle-Closure Glaucoma (less common, more serious)
- Can develop suddenly
- Medical emergency requiring immediate treatment
- Symptoms: severe eye pain, headache, nausea, blurred vision, halos around lights
Who's at Risk?
- Age 60+ (risk increases significantly)
- Family history of glaucoma
- African American, Hispanic, or Asian descent
- High eye pressure
- Thin corneas
- Diabetes or high blood pressure
- Previous eye injury or surgery
The Good News: When detected early through regular eye exams, glaucoma can be controlled with treatment, preventing or slowing vision loss.
How We Detect Glaucoma:
- Eye pressure measurement (tonometry)
- Optic nerve examination
- Visual field testing
- OCT imaging of the optic nerve
- Corneal thickness measurement
If you're over 60 or have risk factors, annual comprehensive eye exams are essential for catching glaucoma early.
Glaucoma treatment focuses on lowering eye pressure to prevent further damage to the optic nerve. We offer several treatment options at Anew Vision Eye Specialists:
Eye Drops (First-Line Treatment)
- Most patients start with prescription eye drops
- Work by reducing fluid production or improving drainage
- Must be used daily, exactly as prescribed
- Different types of drops available
- Some patients need multiple drops
SLT Laser Treatment (Selective Laser Trabeculoplasty)
- Safe, effective in-office laser procedure
- Improves eye fluid drainage naturally
- Reduces or eliminates need for eye drops in many patients
- Takes just a few minutes
- Can be repeated if needed
Dr. Paturi's Approach: We start with the least invasive treatment that will effectively control your eye pressure. Many patients do well with drops or SLT laser treatment. We monitor your progress closely and adjust treatment as needed.
Important: Glaucoma damage is permanent, but treatment prevents or slows further vision loss. Consistent treatment and regular monitoring are essential.
SLT (Selective Laser Trabeculoplasty) is a safe, effective laser treatment that lowers eye pressure in glaucoma patients by improving the eye's natural drainage system.
How SLT Works: The laser treats the drainage system of your eye (trabecular meshwork), triggering your body's natural healing response. This improves fluid drainage and lowers eye pressure - all without damaging surrounding tissue.
The Procedure:
- Performed in our office (not a surgery center)
- Takes only 5-10 minutes
- Completely painless
- You sit at a laser (similar to regular eye exam equipment)
- Numbing drops ensure comfort
- You may see green flashes of light during treatment
- Go home immediately after - no restrictions
Benefits of SLT:
- Reduces eye pressure by 20-30% on average
- May reduce or eliminate need for daily eye drops
- No incisions or surgery required
- Minimal side effects
- Can be repeated if needed (effectiveness lasts 1-5 years)
- Safe - been used for over 20 years
- Covered by Medicare and most insurance
Success Rate: SLT successfully lowers eye pressure in about 75-80% of patients. Results typically appear within 4-6 weeks.
After Treatment:
- Mild eye inflammation for a few days (normal)
- Anti-inflammatory eye drops for about a week
- Follow-up to monitor eye pressure
- Continue glaucoma monitoring
Who's a Good Candidate?
- Open-angle glaucoma patients
- Patients who have difficulty with eye drops
- Patients wanting to reduce medication burden
- Patients with medication side effects
Dr. Paturi will determine if SLT is right for you during your comprehensive glaucoma evaluation.
No, SLT laser treatment is not painful. This is one of the most common questions we hear, and we want to reassure you:
During the Procedure:
- Numbing eye drops eliminate discomfort
- You'll sit comfortably at the laser (like a regular eye exam)
- You may feel slight pressure when the lens touches your eye
- You'll see flashes of light (not painful, just bright)
- The procedure takes only 5-10 minutes
- Most patients report no pain at all
After the Procedure:
- Your eye may feel slightly scratchy or irritated for a few hours
- Similar to having an eyelash in your eye
- Over-the-counter pain relievers are rarely needed
- Any discomfort is mild and temporary
- Anti-inflammatory eye drops reduce inflammation
What Patients Say: "I was nervous, but it was so much easier than I expected. I didn't feel any pain - just saw some light flashes. I was back to normal activities immediately!"
Compared to Daily Eye Drops: Many patients find SLT much more comfortable than:
- The stinging/burning of some glaucoma eye drops
- The hassle of remembering multiple daily drops
- Side effects from medications
The anticipation is worse than the reality! Dr. Paturi has performed hundreds of SLT procedures and will ensure your comfort throughout.
SLT is highly effective for lowering eye pressure in glaucoma patients:
Success Rates:
- Lowers eye pressure in 75-80% of patients
- Average pressure reduction: 20-30%
- Effect lasts 1-5 years on average
- Can be safely repeated when needed
Real Patient Outcomes:
- Many patients reduce their glaucoma medications
- Some eliminate eye drops entirely (with doctor approval)
- Improved quality of life (less medication burden)
- Better medication compliance
Who Benefits Most: SLT works best for patients with:
- Open-angle glaucoma
- Ocular hypertension (high eye pressure without glaucoma)
- Difficulty tolerating glaucoma medications
- Poor compliance with eye drops
Factors Affecting Success:
- Type of glaucoma
- Severity of glaucoma
- Previous treatments
- Individual healing response
How Long Does It Last?
- Effects typically last 1-5 years
- Some patients get even longer benefit
- SLT can be safely repeated if pressure rises again
- Studies show repeat treatments are similarly effective
What if SLT Doesn't Work for Me? If your eye pressure doesn't lower adequately:
- We may try a second SLT treatment
- Add or continue glaucoma medications
- Consider other treatment options
- We'll monitor closely and adjust your treatment plan
The Bottom Line: SLT is a proven, safe treatment with excellent success rates. Dr. Paturi will help you understand what to expect based on your specific glaucoma situation.
No, glaucoma cannot be cured. However, it can be effectively controlled with proper treatment to prevent vision loss.
Here's What You Need to Know:
Glaucoma Damage is Permanent:
- Once the optic nerve is damaged, that damage cannot be reversed
- Vision loss from glaucoma is permanent
- This is why early detection is so critical
But Treatment Prevents Further Damage:
- Lowering eye pressure slows or stops glaucoma progression
- Treatment preserves your remaining vision
- Many patients maintain excellent functional vision for life
Treatment is Lifelong:
- Glaucoma is a chronic condition requiring ongoing management
- Regular eye exams to monitor eye pressure and optic nerve
- Consistent use of prescribed treatments (drops, laser, surgery)
- Adjustments to treatment as needed over time
The Good News: With modern treatments and careful monitoring:
- Most patients preserve their vision
- Many never experience significant vision loss
- Quality of life remains excellent
- Treatment options continue improving
Why Early Detection Matters: The earlier we catch glaucoma, the more vision we can save. This is why annual comprehensive eye exams are crucial, especially if you:
- Are over 60
- Have a family history of glaucoma
- Have other risk factors
Dr. Paturi's Promise: We'll partner with you to develop an effective treatment plan and monitor your progress closely. Our goal is to preserve your vision for life.
Think of it like high blood pressure or diabetes - it can't be cured, but it can be controlled with proper treatment and monitoring.
It depends on your individual response to SLT. Here's what typically happens:
Best Case Scenario (Many Patients):
- Eye pressure drops significantly
- You can reduce the number of drops you use
- Some patients eliminate drops completely (with Dr. Paturi's approval)
- SLT becomes your primary glaucoma treatment
Most Common Scenario:
- Eye pressure drops, but not quite to target level
- You continue some eye drops, but fewer than before
- Reduced medication burden
- Better quality of life with less medication
If SLT Doesn't Lower Pressure Enough:
- You continue your current drops
- We may try a repeat SLT treatment
- Consider other treatment options
- Adjust your treatment plan
Important Points:
Never Stop Drops Without Approval: Even if you feel your vision is fine after SLT, don't stop your glaucoma drops unless Dr. Paturi specifically tells you to. We need to monitor your eye pressure over several weeks to determine the right approach.
SLT Takes Time:
- Full effect takes 4-6 weeks
- We'll check your pressure during follow-ups
- Medication adjustments are made gradually
Everyone Responds Differently: Your response depends on:
- Type and severity of glaucoma
- Baseline eye pressure
- Previous treatments
- Individual healing response
Our Approach: Dr. Paturi will:
- Monitor your eye pressure after SLT
- Gradually reduce medications if appropriate
- Find the minimum treatment needed to keep your pressure safe
- Adjust based on your individual response
The goal is to achieve your target eye pressure with the least medication burden possible - and for many patients, SLT helps achieve this!
Concerned About Glaucoma?
Don't wait until you notice vision loss. Early detection saves vision. Schedule a comprehensive glaucoma evaluation with Dr. Paturi. Call 602-459-7267 or book online.
DRY EYE CENTER FAQS
Dry eye disease has multiple causes, and many patients have more than one contributing factor:
Insufficient Tear Production:
- Age-related decrease in tear production
- Hormonal changes (menopause)
- Certain medications (antihistamines, blood pressure meds, antidepressants)
- Medical conditions (diabetes, rheumatoid arthritis, thyroid disorders)
- Laser eye surgery (usually temporary)
Increased Tear Evaporation:
- Meibomian gland dysfunction (MGD) - most common cause
- Blocked oil glands in eyelids
- Inflammation of eyelid margins
- Incomplete blinking
- Low humidity environments (especially Arizona!)
Environmental Factors:
- Living in Arizona's dry, desert climate
- Air conditioning and heating
- Wind exposure
- Smoke or air pollution
- Prolonged screen time (we blink less when focusing)
Lifestyle Factors:
- Computer and digital device use
- Contact lens wear
- Insufficient sleep
- Low omega-3 fatty acid intake
- Dehydration
Aging:
- Natural decrease in tear production after age 50
- More common in women (hormonal factors)
The MGD Connection: About 85% of dry eye cases involve meibomian gland dysfunction. These tiny glands in your eyelids produce the oily layer of your tears. When blocked, tears evaporate too quickly, causing dry eye symptoms.
Good News: Once we identify your specific causes, we can create a targeted treatment plan that addresses the root problems - not just temporary symptom relief.
Dry eye disease causes a variety of uncomfortable symptoms that can significantly impact your daily life:
Common Dry Eye Symptoms:
Visual Symptoms:
- Blurry vision (comes and goes)
- Difficulty reading for extended periods
- Fluctuating vision throughout the day
- Sensitivity to light
Physical Sensations:
- Burning or stinging sensation
- Gritty feeling (like sand in your eyes)
- Itchy eyes
- Redness
- Feeling of something in your eye
Tearing:
- Watery eyes (yes, this is a dry eye symptom!)
- Excessive tearing, especially in wind or cold
- Your eyes over-produce tears to compensate for dryness
Discomfort:
- Eye fatigue
- Heavy eyelids
- Difficulty wearing contact lenses
- Discomfort worsens throughout the day
- Worse in air conditioning, wind, or low humidity
Impact on Activities:
- Trouble with prolonged reading
- Computer work becomes uncomfortable
- Difficulty driving (especially at night)
- Contacts become uncomfortable
- Eye makeup irritates eyes
When Symptoms are Worse:
- Morning (eyes dry overnight)
- Evening (after full day of use)
- In air conditioning or heating
- After screen time
- In windy conditions
- In Arizona's dry climate
Paradox: Watery Eyes from Dry Eye Many patients are confused when they have watery eyes but are diagnosed with dry eye. Here's why: When your eyes are dry, they become irritated and trigger reflex tearing. These "reflex tears" are watery and don't have the right oil/mucus balance, so they don't stay on your eye properly. Your eyes keep producing tears, but they don't fix the underlying dryness.
Don't Suffer in Silence: If you experience any of these symptoms regularly, you likely have dry eye disease. The good news is that we have advanced treatments that provide real, lasting relief.
IPL (Intense Pulsed Light) therapy is an advanced, FDA-approved treatment for chronic dry eye disease, particularly effective for meibomian gland dysfunction (MGD).
How IPL Works: IPL uses gentle pulses of light applied to the skin around your eyes. This light energy:
- Reduces inflammation in the eyelids
- Improves oil gland function
- Decreases inflammatory chemicals
- Treats the root cause of many dry eye cases
- Provides long-lasting relief
The IPL Procedure:
What to Expect:
- Performed in our office
- Takes about 15-20 minutes
- Completely non-invasive
- No needles or incisions
- Minimal to no discomfort
During Treatment:
- Protective shields placed over your eyes
- Gentle light pulses applied to skin around eyes
- May feel slight warmth or mild snapping sensation
- Treatment completed on both eyes
After Treatment:
- Resume normal activities immediately
- May have slight redness (resolves quickly)
- Avoid sun exposure for a few days
- Use sunscreen (always important in Arizona!)
Treatment Series:
- Most patients need 3-4 treatments
- Spaced 2-4 weeks apart
- Maintenance treatments annually for long-term relief
- Effects build with each treatment
Who Benefits from IPL?
- Patients with meibomian gland dysfunction
- Chronic dry eye sufferers
- Rosacea-related dry eye
- Patients who haven't found relief with drops
- Those seeking long-term solution
Success Rate: Studies show IPL provides significant improvement in 75-85% of patients, with many experiencing relief for 6-12+ months.
Not Just Symptom Relief: Unlike artificial tears that provide temporary relief, IPL treats the underlying inflammation and gland dysfunction causing your dry eyes.
Most patients need a series of 3-4 IPL treatments for optimal results, with maintenance treatments to sustain long-term relief.
Initial Treatment Series:
Treatment 1:
- Establishes baseline
- Begins reducing inflammation
- Initial improvement may be subtle
Treatment 2 (2-4 weeks later):
- Builds on first treatment
- More noticeable improvement
- Gland function starts improving
Treatment 3 (2-4 weeks later):
- Significant symptom relief for most patients
- Meibomian glands functioning better
- Inflammation significantly reduced
Treatment 4 (2-4 weeks later - if needed):
- Maximizes results
- Some patients see sufficient improvement after 3 treatments
- Dr. Paturi will assess if needed
Timeline for Results:
- Some patients notice improvement after first treatment
- Most see significant relief after 2-3 treatments
- Full benefits typically achieved after completing the series
- Results continue improving for weeks after final treatment
Maintenance Treatments:
- After initial series, benefits typically last 6-12 months
- Annual maintenance treatment recommended
- Some patients need maintenance every 6 months
- Keeps inflammation controlled
- Maintains meibomian gland function
Factors Affecting Number of Treatments:
- Severity of dry eye disease
- How long you've had symptoms
- Presence of other contributing factors
- Individual healing response
- Consistency with at-home care
Combination Therapy: IPL works best when combined with:
- Proper eyelid hygiene
- Warm compresses
- Omega-3 supplements
- Preservative-free artificial tears as needed
- Treatment of other contributing factors
Investment in Long-Term Relief: While IPL requires multiple visits initially, most patients find the long-lasting relief well worth it compared to daily drops that only provide temporary help.
Personalized Plan: Dr. Paturi will create a customized treatment schedule based on your specific dry eye condition and response to treatment.
Unfortunately, IPL for dry eye treatment is typically NOT covered by medical insurance as it's often considered an elective or cosmetic procedure by insurance companies.
Why Insurance Doesn't Cover IPL:
- Classified as an "advanced" or "premium" treatment
- Not considered a "standard" medical treatment by most insurers
- Relatively new dry eye treatment
- Insurance coverage for dry eye treatments is limited
Out-of-Pocket Investment:
- IPL is an out-of-pocket expense for most patients
- Cost varies based on number of treatments needed
- We provide transparent pricing during your consultation
- Many patients find the long-term relief worth the investment
Payment Options We Offer:
- Flexible payment plans - spread cost over several months
- Alpheon medical financing - special financing options
- HSA/FSA funds - IPL is an eligible expense
- Package pricing - discounts for purchasing treatment series upfront
Why Patients Choose IPL Despite Cost:
- Long-lasting relief (6-12+ months) vs. daily expensive drops
- Treats root cause instead of just symptoms
- Improved quality of life
- Reduced ongoing costs for artificial tears and other treatments
- Many patients save money long-term by reducing expensive prescription drops
Cost Comparison: Consider the ongoing costs of:
- Prescription dry eye drops: $300-600+ per month
- Preservative-free artificial tears: $30-50+ per month
- Over-the-counter treatments: $20-40+ per month
Over a year, these can exceed the cost of IPL treatment series!
Diagnostic Testing May Be Covered: While IPL treatment isn't covered, your comprehensive dry eye evaluation and diagnostic testing are often covered by insurance. We'll verify your benefits.
Get a Personalized Quote: Call us at 602-459-7267 to discuss:
- Exact pricing for your treatment plan
- Financing options
- HSA/FSA eligibility
- Payment plans
We believe everyone deserves relief from dry eye symptoms and work to make treatment accessible.
Radiofrequency (RF) treatment is an advanced therapy for chronic dry eye disease that uses gentle thermal energy to treat meibomian gland dysfunction - a leading cause of dry eyes.
How RF Treatment Works: Radiofrequency energy generates controlled heat that:
- Liquefies thickened oils (meibum) blocking the glands
- Stimulates meibomian glands to produce healthy oils
- Improves oil quality and quantity
- Reduces inflammation in the eyelids
- Restores the tear film's protective oil layer
The RF Procedure:
What to Expect:
- Performed in our office
- Takes 15-20 minutes
- Comfortable, relaxing treatment
- No anesthesia needed (numbing drops may be used)
During Treatment:
- Lie back comfortably
- Specialized RF device applied to eyelids
- Gentle warming sensation (most patients find it soothing)
- Treatment applied to both upper and lower eyelids
- May be combined with meibomian gland expression
After Treatment:
- No downtime - resume normal activities
- Eyes may feel slightly warm for a short time
- Some patients notice immediate improvement
- Continue prescribed eye care routine
Benefits of RF Treatment:
- Safe and effective for meibomian gland dysfunction
- Non-invasive - no needles, no surgery
- Comfortable - most patients find it relaxing
- Quick - treatment takes under 30 minutes
- Long-lasting results - effects can last months
- Improves oil gland function naturally
Treatment Protocol:
- Usually performed as a series (3-4 treatments)
- Spaced 2-4 weeks apart
- Maintenance treatments as needed
- Often combined with IPL for enhanced results
Who's a Good Candidate?
- Patients with meibomian gland dysfunction
- Chronic dry eye sufferers
- Those who haven't responded to artificial tears
- Patients seeking long-term relief
- Anyone wanting to reduce dependence on eye drops
RF vs. IPL: Some patients benefit most from RF, others from IPL, and many from combination therapy. Dr. Paturi will recommend the best approach based on your comprehensive dry eye evaluation.
Chronic dry eye disease typically cannot be "cured," but it can be very effectively managed with proper treatment to provide long-lasting relief and improved quality of life.
Why Dry Eye is Chronic:
● Often caused by age-related changes (permanent)
● Living in dry climates like Arizona (ongoing exposure)
● Meibomian gland dysfunction (chronic condition)
● Hormonal factors (especially after menopause)
● Underlying health conditions (ongoing)
But There's Great News:
Modern Treatments Provide Excellent Relief:
● Advanced therapies like IPL and RF address root causes
● Many patients achieve months of symptom-free living
● Symptoms can be controlled to minimal or no impact on daily life
● Quality of life dramatically improves
Treatment Success Rates:
● 75-85% of patients experience significant improvement
● Many patients reduce or eliminate daily eye drops
● Long-lasting relief (months to a year or more)
● Maintenance treatments keep symptoms controlled
Management Approach: Think of dry eye like other chronic conditions:
● Diabetes can't be cured but is managed with treatment
● High blood pressure requires ongoing management
● Dry eye is similar - controllable with proper care
Our Goal: At Anew Vision Eye Specialists, we don't just want to manage your symptoms - we want to:
● Identify and treat the root causes
● Provide long-lasting relief
● Minimize daily medication burden
● Improve your quality of life
● Keep your eyes healthy and comfortable
Long-Term Success: With the right treatment plan:
● Initial intensive treatment (IPL/RF series)
● Maintenance treatments as needed
● At-home care routine
● Regular monitoring
Most patients maintain comfortable eyes and excellent symptom control long-term.
The Key is Finding the Right Treatment: Not all dry eye treatments are equal. Over-the-counter drops provide temporary relief but don't address underlying causes. Our advanced treatments target the root problems for lasting results.
While professional treatment addresses the root causes of dry eye, at-home care is essential for managing symptoms and maintaining eye comfort. Here are Dr. Paturi's top recommendations:
Daily Eye Care Routine:
1. Warm Compresses (Most Important!)
- Apply warm compress to closed eyes for 5-10 minutes
- Do this 1-2 times daily
- Helps melt oils in meibomian glands
- Use microwavable eye masks designed for this purpose
- Follow with gentle eyelid massage
2. Eyelid Hygiene
- Clean eyelids daily with eyelid wipes or foam cleanser
- Removes debris, bacteria, and inflammatory oils
- Especially important if you have blepharitis
- Do this morning and night
3. Preservative-Free Artificial Tears
- Use preservative-free tears (preservatives can irritate)
- Apply 3-4 times daily or as needed
- Keep a bottle everywhere (car, desk, purse, nightstand)
- Use before symptoms start (prevention is key)
4. Omega-3 Fatty Acids
- Take high-quality omega-3 supplements (2000-3000mg daily)
- Or eat more fatty fish (salmon, sardines, mackerel)
- Improves oil gland function
- Reduces inflammation
- Takes 2-3 months to see full benefit
Screen Time Management:
5. Follow the 20-20-20 Rule
- Every 20 minutes, look at something 20 feet away for 20 seconds
- Reduces eye strain
- Reminds you to blink more
6. Position Your Screen Properly
- Screen should be slightly below eye level
- Reduces evaporation from eyes being open wide
- About 20-26 inches from your eyes
7. Remember to Blink
- We blink 66% less when using screens
- Make conscious effort to blink fully and frequently
- Consider "blink breaks" every 20 minutes
Environmental Modifications:
8. Use a Humidifier
- Essential in Arizona's dry climate
- Run in bedroom at night
- Consider one at your workspace
- Aim for 40-50% humidity
9. Protect Your Eyes
- Wear wraparound sunglasses outdoors
- Protects from wind, sun, and dust
- Especially important in Arizona
- Consider moisture chamber glasses for severe dry eye
10. Avoid Direct Air Flow
- Position away from air vents and fans
- Use car vents directed away from face
- Avoid blow dryers directed at face
Lifestyle Habits:
11. Stay Hydrated
- Drink 8+ glasses of water daily
- Dehydration worsens dry eyes
- Especially important in Arizona heat
12. Get Adequate Sleep
- 7-8 hours nightly
- Eyes recover during sleep
- Consider nighttime ointment if eyes dry overnight
13. Reduce Alcohol and Caffeine
- Both can worsen dry eye symptoms
- Increase water intake if consuming
14. Consider Diet
- Anti-inflammatory diet helps
- Reduce processed foods and sugar
- Increase fruits, vegetables, omega-3s
What to Avoid:
❌ Smoking (significantly worsens dry eye)
❌ Rubbing your eyes (increases inflammation)
❌ Expired eye drops (can cause infection)
❌ Shared eye makeup (increases infection risk)
❌ Sleeping in contact lenses (unless approved overnight lenses)
When Home Care Isn't Enough: If you're doing all of this and still experiencing significant symptoms, it's time for professional treatment. Modern therapies like IPL and RF can provide the relief that home care alone cannot.
Partner with Us: Home care + professional treatment = best results! We'll create a personalized plan combining in-office therapies with an effective at-home routine.
Tired of Suffering from Dry Eyes?
Our advanced Dry Eye Center offers cutting-edge treatments that provide real, lasting relief. Take our dry eye assessment and schedule your evaluation. Call 602-459-7267 or book your dry eye consultation.
INSURANCE & BILLING FAQS
Anew Vision Eye Specialists accepts Medicare and most major insurance plans. We're in-network with many providers and can also work with out-of-network benefits.
Insurance Plans We Commonly Accept:
Medicare & Government Plans:
- Medicare Part B
- Medicare Advantage plans
- VA benefits (for eligible veterans)
Major Commercial Insurance:
- Blue Cross Blue Shield (BCBS)
- UnitedHealthcare (UHC)
- Aetna
How to Verify Your Coverage:
Before Your Appointment: Call our office at 602-459-7267 and provide:
- Your insurance company name
- Member ID number
- Group number (if applicable)
Our staff will:
- Verify you're covered
- Explain your benefits
- Let you know about any copays or deductibles
- Answer coverage questions
Important Notes:
Medical vs. Vision Insurance:
- We accept medical insurance for eye health and diseases
- We do not accept vision insurance (VSP, EyeMed, etc.)
Out-of-Network: If we're out-of-network with your insurance:
- We can still see you
- You may have higher out-of-pocket costs
- You'll be reimbursed according to your out-of-network benefits
Premium Services: Some services may not be covered by insurance:
- Premium IOL upgrades (multifocal, toric lenses)
- Advanced dry eye treatments (IPL, RF)
- Elective procedures
We'll always discuss costs upfront so there are no surprises!
Yes! We offer several flexible payment options to make eye care accessible and affordable.
Payment Options:
1. Alpheon Credit Medical Financing
- Special healthcare credit card
- Interest-free financing options available (with approved credit)
- Extended payment plans (6, 12 months+)
- Apply online or in our office
- Quick approval process
- Can be used for procedures, treatments, and upgrades
2. In-House Payment Plans
- Flexible arrangements for qualifying patients
- Spread costs over manageable monthly payments
- Discuss with our billing coordinator
- No credit check required for some plans
3. HSA/FSA Funds
- We accept Health Savings Account (HSA) payments
- We accept Flexible Spending Account (FSA) payments
- Most eye care services are HSA/FSA eligible
- Great way to use pre-tax dollars for eye care
4. Major Credit Cards
- Visa, Mastercard, Discover
- Debit cards accepted
What Services Can Be Financed?
- Cataract surgery (especially premium IOL upgrades)
- Dry eye treatments (IPL, RF therapy)
- Comprehensive eye exams and testing
- Any out-of-pocket medical expenses
No Interest in Price Surprises: We believe in complete pricing transparency. Before any procedure:
- We'll verify your insurance coverage
- Provide detailed cost breakdown
- Explain all payment options
- Answer financial questions
- Help you find the best payment solution
Financial Counseling:
Our billing team can:
- Review your insurance benefits
- Calculate your out-of-pocket costs
- Explain financing options
- Help you apply for CareCredit
- Set up payment arrangements
- Answer any billing questions
Don't Let Cost Prevent Quality Care:
We never want finances to prevent you from getting the eye care you need. If you have concerns about cost, please discuss them with our team. We'll work with you to find a solution.
Call to Discuss: 602-459-7267
Yes! Most eye care services and treatments are HSA/FSA eligible expenses.
What is an HSA/FSA?
HSA (Health Savings Account):
- Pre-tax savings account for medical expenses
- Funds roll over year to year (you don't lose them)
- You own the account even if you change jobs
- Triple tax advantage (tax-free contributions, growth, and withdrawals for medical expenses)
FSA (Flexible Spending Account):
- Pre-tax account through your employer
- "Use it or lose it" – must spend within plan year
- Employer owns the account
Eye Care Services That Are HSA/FSA Eligible:
Definitely Eligible:
- Comprehensive eye exams
- Cataract surgery (including premium IOL upgrades)
- Glaucoma treatment and procedures
- Dry eye treatments (including IPL and RF therapy)
- Prescription medications and eye drops
- YAG capsulotomy
- Medical eye care visits
- Co-pays and deductibles
Also Typically Eligible:
- Prescription glasses and contact lenses
- Prescription sunglasses
- Contact lens solutions (prescription required)
- Reading glasses (with prescription)
- Eye vitamins (with letter of medical necessity)
How to Use HSA/FSA at Our Office:
Payment Methods:
- HSA/FSA debit card (easiest – use like a regular debit card)
- Pay out-of-pocket and submit for reimbursement
- We can provide itemized receipts for your records
Documentation:
- We provide detailed receipts with:
- Date of service
- Description of service
- Amount paid
- Provider information
- Keep these for your HSA/FSA records
Benefits of Using HSA/FSA:
- Tax savings – using pre-tax dollars
- Immediate payment – no waiting for insurance
- Covers co-pays and deductibles
- Premium services – use for IOL upgrades or advanced dry eye treatments not covered by insurance
Planning Tip: If you're considering cataract surgery or dry eye treatment, check your HSA/FSA balance and plan accordingly. You can often contribute specifically for planned procedures.
Questions About Eligibility?
- Check with your HSA/FSA administrator for specific rules
- Our billing team can provide documentation you need
- Call us at 602-459-7267 for assistance
Pro Tip: If you have funds that will expire at year-end, consider:
- Scheduling your comprehensive eye exam
- Stocking up on contact lenses or glasses
- Starting dry eye treatment you've been postponing
- Moving forward with cataract surgery consultation
At Anew Vision Eye Specialists, we understand that schedule changes happen. We ask for your cooperation with our cancellation policy to ensure we can serve all patients efficiently.
Cancellation Policy:
24-Hour Notice Required:
- Please call to cancel or reschedule at least 24 hours before your appointment
- This allows us to offer your time slot to other patients who need care
- Call us at: 602-459-7267
Late Cancellations/No-Shows:
- Cancellations with less than 24 hours notice
- Missing your appointment without calling (no-show)
- May result in a cancellation fee
- Repeated late cancellations may affect future scheduling
Why This Policy Matters:
For You:
- Ensures you're not charged unnecessarily
- Maintains your good standing as a patient
- Allows flexibility when you need it (with proper notice)
For Other Patients:
- Allows us to schedule patients with urgent needs
- Reduces wait times for appointments
- Helps us serve more patients in need
For Our Practice:
- Allows efficient scheduling and staffing
- Reduces wasted appointment time
- Helps us provide quality care to all patients
How to Cancel or Reschedule:
Call Us: 602-459-7267 during business hours
- Monday–Thursday: 9am–5pm
- Friday: 9am–1pm
Leave a Message: After-hours voicemails are checked daily
Request New Appointment: We'll help you find a better time that works for your schedule
Emergency Situations:
We Understand:
- True emergencies happen
- Sudden illness
- Family emergencies
- Unexpected work conflicts
If you have a genuine emergency preventing you from making your appointment, please call as soon as possible. We're reasonable and understanding of true emergencies.
Surgical Appointments:
Special Considerations:
- Surgical procedures require more advance notice (typically 48–72 hours)
- Late cancellations may incur fees due to surgical time blocking and facility scheduling
- We'll discuss specific cancellation policies during your surgical consultation
Respectful Partnership: We ask for the same consideration and respect you'd give any appointment. By calling with 24-hour notice, you help us serve you and other patients better.
Need to reschedule? Just call - we're happy to find a new time that works for you!
APPOINTMENT & OFFICE FAQS
Scheduling an appointment at Anew Vision Eye Specialists is easy! We offer several convenient options:
Option 1: Call Us (Fastest) ☎️ 602-459-7267
- Monday–Thursday: 9am–5pm
- Friday: 9am–1pm
- Speak directly with our friendly staff
- Get immediate appointment confirmation
- Ask any questions you have
Option 2: Request Online 🖥️ Visit our Contact Page
- Fill out a simple appointment request form
- We'll call you within one business day
- Available 24/7 for your convenience
Option 3: Walk-In Questions Welcome 🏥 Visit Our Office: 20325 N. 51st Ave, Suite 130, Glendale, AZ 85308
- Stop by during business hours
- Schedule in person
- Tour our facility
What We'll Need When You Call:
For New Patients:
- Your name and contact information
- Insurance information (if applicable)
- Reason for visit
- Preferred appointment dates/times
- Referral information (if required by insurance)
For Established Patients:
- Your name
- Date of birth
- Reason for visit
- Preferred appointment time
Appointment Availability:
New Patients:
- Usually available within 1–2 weeks
- Urgent issues: often same-day or next-day
Follow-Up Appointments:
- Scheduled before you leave your visit
- Or call anytime to schedule
Surgical Consultations:
- Cataract surgery: usually within 1 week
- Available multiple days per week
What to Expect After Scheduling:
Appointment Confirmation:
- We'll confirm date and time
- Provide location and directions
- Email or text confirmation (if you provide email/phone)
Appointment Reminders:
- Reminder call 1–2 days before
- Text reminder (if you opt in)
- Reduces missed appointments
New Patient Forms:
- Can be downloaded from our website
- Complete before your visit to save time
- Or arrive 15 minutes early to complete in office
Questions Before Your Appointment? Call us anytime! We're happy to:
- Answer questions about what to expect
- Discuss insurance coverage
- Provide directions
- Address any concerns
We Look Forward to Caring for Your Eyes!
Dr. Paturi performs cataract surgery and other surgical procedures at two state-of-the-art, certified surgical centers that specialize exclusively in ophthalmology:
1. Boswell Eye Institute
- Premier eye surgery facility
- Dedicated exclusively to ophthalmic procedures
- State-of-the-art surgical equipment
- Experienced ophthalmic surgical team
- Medicare-certified facility
What Makes This Facility Special?
Specialized Eye Surgery Centers:
- Staff trained specifically in ophthalmic surgery
- Equipment designed for eye procedures
- Sterile environment optimized for delicate eye surgeries
- Focus exclusively on eye care (not general surgery)
Patient Comfort:
- Comfortable waiting areas for family
- Efficient check-in process
- Caring, experienced staff
- Short procedure times
- Quick recovery and discharge
Safety & Quality:
- Medicare-certified
- Accredited by recognized surgical accreditation organizations
- Regular inspections and quality audits
- State-of-the-art sterilization
- Emergency protocols in place
What to Expect on Surgery Day:
Arrival:
- Arrive at scheduled time (usually 1–2 hours before surgery)
- Family can wait in a comfortable waiting room
- Check-in and pre-operative preparation
Surgery:
- Procedure takes 15–20 minutes
- Comfortable surgical suite
- Dr. Paturi and experienced surgical team
Recovery:
- Brief recovery period at the facility
- Post-operative instructions provided
- Released home the same day
Easily Accessible: We'll provide detailed directions and parking information when we schedule your surgery. Both locations are convenient to reach from throughout the Phoenix metro area.
Questions About the Surgical Facility? Feel free to ask during your consultation. Some patients like to visit the facility before surgery day—we can arrange this if you'd like.
It depends on your insurance plan. Most patients do NOT need a referral, but some insurance plans (especially HMO plans) do require one.
Insurance Plans That Usually DON'T Require Referrals:
Medicare:
- No referral needed
- You can self-refer directly to an ophthalmologist
- Medicare Part B covers ophthalmology visits
PPO Plans:
- Most PPO (Preferred Provider Organization) plans don't require referrals
- You can schedule directly
- Check your specific plan to confirm
Insurance Plans That Usually DO Require Referrals:
HMO Plans:
- Most HMO (Health Maintenance Organization) plans require a referral
- Must see your primary care physician (PCP) first
- PCP provides referral to specialist
- Referral must be active for insurance to cover visit
Some Medicare Advantage Plans:
- Coverage rules vary by plan
- Some require referrals, others don't
- Check with your specific plan
How to Know If YOU Need a Referral:
Check Your Insurance Card:
- Look for "HMO" or "PPO" designation
- HMO likely needs referral, PPO usually doesn't
Call Your Insurance:
- Customer service number on back of card
- Ask: "Do I need a referral to see an ophthalmologist?"
Call Our Office:
- We can check for you! 602-459-7267
- Provide your insurance information
- We'll verify referral requirements
- Save you time and confusion
Getting a Referral (If Needed):
Contact Your PCP:
- Schedule appointment or call
- Explain you need to see an ophthalmologist
- Mention your symptoms or reason
- Request referral to Dr. Anuradha Paturi at Anew Vision Eye Specialists
PCP Sends Referral:
- Usually sent electronically to our office
- Sometimes given to you to bring to appointment
- Confirm we received it before your visit
Important Timing:
- Get referral BEFORE your appointment
- Some referrals have limited time validity
- Expired referrals won't be accepted by insurance
What If I Come Without Required Referral?
- We can still see you
- You may have to pay out-of-pocket costs
- Insurance won't cover visit without active referral
- Better to reschedule once referral is obtained
Vision Emergencies: If you have a vision emergency (sudden vision loss, eye injury, severe pain), seek care immediately. Insurance coverage for emergency care typically doesn't require referrals.
Let Us Help: Not sure about your referral requirements? Call us at 602-459-7267 before scheduling and we'll help you figure it out!
Eye emergencies require immediate attention to prevent vision loss. Here's what to do:
Call Our Office IMMEDIATELY During Business Hours: ☎️ 602-459-7267
- Monday–Thursday: 9am–5pm
- Friday: 9am–1pm
We make every effort to see eye emergencies the same day.
True Eye Emergencies Include:
Seek IMMEDIATE Care For:
- Sudden vision loss or severe vision changes
- Chemical exposure to the eye (flush with water first, then seek care)
- Eye injury or trauma
- Foreign object stuck in the eye (don't try to remove it yourself)
- Severe eye pain with light sensitivity
- Sudden onset of flashes and floaters (could indicate retinal detachment)
- Eye cut or puncture wound
- Sudden double vision
- Loss of peripheral vision (like a curtain coming down)
After-Hours Emergencies:
If It's a TRUE VISION-THREATENING EMERGENCY after hours:
- Go to the nearest emergency room
- Or call 911 if severe
For Urgent But Non-Emergency Issues After Hours:
- Leave a message at our office (checked next business day)
- Use over-the-counter lubricating drops for comfort
- Call us first thing when the office opens
NOT Usually Emergencies (But Call Us):
These Can Wait Until Business Hours:
- Mild eye discomfort
- Slightly red eye without pain or vision loss
- Dry eye symptoms
- Minor irritation
- Gradual vision changes
- Routine floaters you've had before
- Mild itching or allergy symptoms
What to Do While Waiting for Care:
DO:
- Flush eyes with clean water if chemical exposure
- Keep a protective covering over injured eye (don't press on it)
- Keep still if you suspect retinal detachment
- Remove contact lenses if possible
- Bring a list of medications to ER or appointment
DON'T:
- Rub your eyes
- Try to remove embedded objects
- Use regular eye drops on injured eye
- Put pressure on injured eye
- Delay seeking care for true emergencies
When in Doubt: If you're not sure whether your situation is an emergency, call us or go to the ER. It's better to be safe when it comes to your vision.
Prevention is Key:
- Wear protective eyewear during sports or hazardous activities
- Use safety glasses when working with tools or chemicals
- Keep dangerous chemicals away from eyes
- Never look directly at the sun or bright lights
We're Here to Help: Your vision is precious. When you have an eye emergency, getting prompt, expert care can make all the difference in preserving your sight.
Appointment length varies depending on the type of visit and whether your eyes will be dilated. Here's what to expect:
New Patient Comprehensive Eye Exam: ⏱️ 60–90 minutes
What's Included:
- Medical history review
- Vision testing
- Eye pressure measurement
- Detailed eye health examination
- Possible dilation (allows thorough evaluation of retina and optic nerve)
- Discussion of findings with Dr. Paturi
- Treatment recommendations and questions
Established Patient Follow-Up: ⏱️ 30–45 minutes
Routine Follow-Up:
- Quick review of changes since last visit
- Focused examination based on your condition
- May or may not include dilation
- Prescription adjustments if needed
- Questions and next steps
Surgical Consultation (Cataract Surgery): ⏱️ 60–90 minutes
Comprehensive Evaluation:
- Detailed cataract assessment
- Corneal topography
- Biometry (lens measurements)
- OCT imaging
- Discussion of IOL options
- Surgical planning
- Cost and insurance discussion
- All your questions answered
Post-Operative Follow-Up: ⏱️ 20–30 minutes
After Surgery Check:
- Quick vision check
- Eye examination
- Ensure proper healing
- Address any concerns
- Medication review
Glaucoma Evaluation: ⏱️ 45–60 minutes
Includes:
- Eye pressure measurement
- Visual field testing
- OCT imaging of optic nerve
- Comprehensive examination
- Treatment discussion
Dry Eye Evaluation: ⏱️ 45–60 minutes
Comprehensive Assessment:
- Symptom questionnaire
- Tear film evaluation
- Meibomian gland assessment
- Corneal evaluation
- Treatment plan discussion
IPL or RF Dry Eye Treatment: ⏱️ 30–45 minutes
Includes:
- Preparation
- Treatment (15–20 minutes)
- Post-treatment instructions
Why Appointments Sometimes Take Longer:
Dilation:
- Dilating drops take 20–30 minutes to work
- Required for comprehensive retinal examination
- Especially important for new patients or certain conditions
Thorough Care:
- Dr. Paturi takes time to answer all questions
- She won't rush your care
- Complex cases require more time
Testing:
- Advanced diagnostic testing takes time
- Ensures accurate diagnosis and treatment planning
Tips for Your Appointment:
Plan Ahead:
- Clear your schedule for at least 1–2 hours for new patient/comprehensive visits
- Bring a book or phone charger
- Consider bringing someone to drive if dilation is expected
If You're Dilated:
- Vision will be blurry for 4–6 hours
- Bring sunglasses (eyes will be light-sensitive)
- Don't plan detailed work or driving immediately after
Running Behind:
- Occasionally appointments run longer than scheduled
- Emergencies take priority
- We appreciate your patience
- We give you the same attention when you need it
Arrive Early:
- New patients: 15 minutes early for paperwork
- Established patients: 10 minutes early
- Helps us stay on schedule
Questions? Ask when scheduling how long to expect. We want you to plan your day appropriately!
Yes! Dr. Paturi can provide a glasses prescription during your comprehensive eye examination if you need vision correction.
What's Included in a Comprehensive Exam:
Vision Assessment:
- Refraction testing (what prescription you need)
- Current glasses evaluation (if you wear glasses)
- Vision needs assessment (reading, computer, distance)
- Astigmatism check
Prescription Provided:
- Written glasses prescription
- We do not fit, evaluate, or write prescriptions for contact lenses
- Explanation of your glasses prescription
Medical vs. Vision Exam:
Our Focus: Medical Eye Care Anew Vision Eye Specialists specializes in:
- Medical eye conditions (cataracts, glaucoma, dry eye)
- Surgical eye care
- Comprehensive eye health
- Disease diagnosis and treatment
Routine Vision Exams: While we can provide glasses prescriptions, our primary focus is medical eye care. If you need:
- Routine vision check only
- Glasses shopping/selection
- Optical services
- Vision-only services
You might also consider an optometrist for routine vision needs, though we're happy to provide prescriptions as part of comprehensive medical eye exams.
After You Get Your Prescription:
Where to Get Glasses:
- Take your prescription to any optical shop
- Online glasses retailers
- Retail optical chains
- Your prescription is yours to use anywhere
Prescription Validity:
- Typically valid for 1 year
- Some states have specific requirements
Insurance Coverage:
Medical Insurance:
- Covers eye health examination
- Covers disease diagnosis and treatment
- Usually doesn't cover glasses themselves
Vision Insurance (not accepted):
- If you have separate vision insurance (VSP, EyeMed, etc.)
- Covers routine vision exams and glasses
- Different from medical insurance
- May need to use in-network providers
Important Notes:
New Glasses After Cataract Surgery:
- Wait until your eyes have fully healed and stabilized
- Usually 4–8 weeks after surgery
- Your prescription will likely change significantly
- Medicare covers one pair of glasses after cataract surgery
Prescription Changes:
- If your prescription changes frequently, it may indicate an eye health issue
- Dr. Paturi will investigate underlying causes
- Important to address, not just update glasses
Bring Current Glasses:
- Helps Dr. Paturi understand your vision needs
- Allows comparison to new prescription
- Can assess if current glasses are adequate
Questions About Your Vision Needs? Discuss with Dr. Paturi during your exam. She'll make sure you have the prescription you need for your lifestyle!
Our practice primarily focuses on adult eye care (ages 18 and older), specializing in conditions like cataracts, glaucoma, and dry eye disease that typically affect adults.
For Pediatric Eye Care:
We Recommend:
- Pediatric ophthalmologists who specialize in children's eye care
- Pediatric optometrists for routine children's eye exams
These specialists have:
- Specialized training in pediatric eye conditions
- Equipment sized for children
- Experience working with young patients
- Child-friendly examination techniques
Common Pediatric Eye Conditions:
- Amblyopia (lazy eye)
- Strabismus (crossed eyes)
- Refractive errors in children
- Pediatric cataracts
- Childhood eye infections
When Your Child Needs Eye Care:
Finding the Right Provider: We're happy to provide referrals to excellent pediatric eye care specialists in the Phoenix area who focus specifically on children's unique eye care needs.
Exceptions:
Young Adults (16–17): In some cases, Dr. Paturi may see mature teenagers (16–17 years old) with parent/guardian present, particularly for:
- Specific adult-type conditions
- Pre-adult consultations
- Transitioning from pediatric to adult care
Call our office at 602-459-7267 to discuss your specific situation.
When Children Become Patients:
Age 18+: Once your child turns 18, they can become regular patients at our practice. We welcome young adults for:
- Comprehensive eye exams
- Medical eye care
- Any adult eye care needs
Family Eye Care:
Adults in Your Family: While we may not be able to see your young children, we'd love to care for the adults in your family!
- Parents and grandparents
- Adult siblings
- Spouses
- Age 18 and up
Why Specialized Care Matters:
Children Are Different:
- Eye development continues through childhood
- Different conditions are common in children
- Require different treatment approaches
- Need specialists trained in pediatric care
Adults Deserve Specialists Too:
- Dr. Paturi's expertise is in adult eye conditions
- Advanced surgical skills for cataracts
- Comprehensive glaucoma management
- Specialized dry eye treatments
Questions About Your Child's Eyes? Call us at 602-459-7267. Even if we can't see your child, we're happy to:
- Point you to excellent pediatric specialists
- Provide guidance on when to seek care
- Help your family find the right eye care providers
We're Here for Your Family's Adult Eye Care Needs!
Your comprehensive eye examination with Dr. Paturi is thorough, comfortable, and designed to fully assess your eye health and vision. Here's what to expect:
Before Your Exam:
Check-In (15 minutes before):
- Complete new patient paperwork (or bring completed forms)
- Provide insurance information
- List current medications
- Describe any eye concerns or symptoms
Initial Testing (10–15 minutes): Performed by our skilled technicians:
- Auto-refraction: Computerized starting point for your prescription
- Visual acuity: Reading the eye chart at various distances
- Eye pressure check: Quick, painless test for glaucoma screening
- Cover test: Evaluates how your eyes work together
- Pupil response: Checks neurological function
With Dr. Paturi (30–45 minutes):
1. Medical History Review:
- Discuss your eye concerns and symptoms
- Review medical conditions affecting eyes (diabetes, high blood pressure, etc.)
- Family eye history
- Medications
- Lifestyle and vision needs
2. Refraction (Glasses Prescription): "Which is better, 1 or 2?"
- Determines your exact prescription
- Tests for near and distance vision
- Identifies astigmatism
- Usually takes 5–10 minutes
3. External Eye Examination:
- Eyelids and lashes
- Eye movement and alignment
- Pupil responses
- Overall eye appearance
4. Slit Lamp Examination: You'll look into a special microscope while Dr. Paturi examines:
- Cornea (clear front of eye)
- Iris and pupil
- Lens (checks for cataracts)
- Front chamber of eye
- With special lenses, can view retina
5. Dilation (If Needed):
- Drops placed in your eyes
- Wait 20–30 minutes for pupils to fully dilate
- Allows complete view of retina and optic nerve
- Essential for comprehensive exam
Why Dilation?
- Many eye diseases have no symptoms until advanced
- Only way to fully see optic nerve and retina
- Checks for glaucoma, macular degeneration, diabetic retinopathy, retinal tears
- Early detection saves vision
After Dilation:
- Vision blurry for 4–6 hours (especially reading)
- Light sensitivity (bring sunglasses!)
- Don't plan detailed work immediately after
- Need someone to drive you (if possible)
6. Dilated Eye Examination: Using special lenses and lights, Dr. Paturi examines:
- Optic nerve: Checks for glaucoma
- Retina: Checks for tears, degeneration, diabetes effects
- Macula: Central vision area
- Blood vessels: Overall eye and systemic health
- Vitreous: Gel inside the eye
7. Additional Testing (As Needed): Based on findings, may include:
- OCT (Optical Coherence Tomography): Detailed imaging of retina layers
- Visual field test: Peripheral vision mapping (for glaucoma)
- Corneal topography: Maps cornea surface
- Gonioscopy: Evaluates drainage angle (glaucoma)
After Your Exam:
Discussion with Dr. Paturi:
- Explains all findings in understandable terms
- Discusses any problems found
- Reviews treatment options
- Answers all your questions
- Never rushes — takes the time you need
Treatment Plan:
- Prescriptions if needed
- Referrals if appropriate
- Schedule any necessary follow-up
- Provide educational materials
Before You Leave:
- Schedule next appointment
- Understand your treatment plan
- Have phone number for questions
What Makes Dr. Paturi's Exams Different:
Thorough:
- Doesn't rush
- Comprehensive evaluation
- Advanced diagnostic technology
- Checks everything
Educational:
- Explains what she's seeing
- Shows you images of your eyes
- Helps you understand your eye health
- Answers questions in plain language
Personalized:
- Considers your lifestyle and needs
- Tailors recommendations to you
- Collaborative approach to your care
How Often Should You Have Comprehensive Exams?
General Guidelines:
- Ages 18–60: Every 2 years if no problems
- Ages 60+: Annually
- Diabetics: Annually (minimum)
- Glaucoma or other conditions: As recommended by Dr. Paturi
- Cataracts: Every 6–12 months to monitor progression
Your First Exam: Will be the most comprehensive. Follow-up exams focus on monitoring changes and managing any conditions found.
Questions Before Your Exam? Call us anytime at 602-459-7267. We want you to feel comfortable and know what to expect!
Still Have Questions?
We're here to help! Our friendly staff is ready to answer any questions not covered here.
📞 Call Us: 602-459-7267 📧 Email: contact form 📍 Visit: 20325 N. 51st Ave, Suite 130, Glendale, AZ 85308
Ready to schedule your appointment? Book Your Appointment Today
New patients always welcome!